Help

If you cannot find answers to your questions, you can contact us by e-mail; help[at]watwet.com

What is Watwet?

It is an Arab social networking tool that can be used anytime and anywhere, from mobile phones (in selected countries) or from a computer. Watwet is designed to connect friends and strangers; form temporary or permanent mini-communities, enter them and exit them; it can be also used as a mini blog. Take the tour!

How do I sign up?

You can sign up here. The service is free and signing up is quick and easy. All of your personal information (including your phone number and email) is confidential.

How does it work?

After signing up, you can send updates in two ways: type a message from the "My Watwet" page or send a text message SMS from your mobile phone to the Watwet short code if the service is available in your country

One message will reach all you friends, whether you update from the website or mobile, it´s that simple!

What if Watwet mobile is not available in my country?

You can still use it from web, it´s accessible from everywhere and you´ll be able to receive updates by email as well. We´ll try our best to provide the service in as many countries as possible.

Great! So what do I write now?

It can be anything! You can tell your friends what you´re doing, where you are, what you´re feeling etc. It´s really up to you.

Will I pay for text messages?

You will pay regular SMS tariffs when updating your profile by sending short messages SMS, we do not charge premium. As for receiving messages from your friends, you will not be charged.

Can I turn on/off SMS notifications?

Sure! You can stop SMS messages anytime you want and resume whenever you want. You can also schedule SMS notifications to work in certain hours. Simply go to "Mobile & E-mail".

If I turn SMS notifications off, will I still get private messages "Washwish"?

Yes, you will receive private messages if SMS notifications are turned off. You can turn off private messages by going to "Email and Mobile" and clicking on "Turn whispers off"

If I turn off mobile notifications will I still receive them on the web and email?

Yes, you will receive the updates from your friends on the web and email even if mobile notifications are turned off.

Can I turn off/on email notifications?

Yes, you can turn on/off mobile notifications by going to "Email and mobile" and selecting "Turn email notifications on/off"

How do I get a friend´s updates on my phone by SMS?

To get updates on your phone, you need to register your phone on Watwet from "Mobile and email" then you need to follow the friend.

How long can my updates be?

It depends if you are using English or Arabic. If you are using English you´ll be limited to 140 characters per Watwet update. If you are using Arabic, you´ll be limited to 70 characters per Watwet update.

If I change my phone number, can I change it on Watwet?

Yes. When you want to change the current number you registered on Watwet go to "Email and Mobile" and click on "Delete and verify another phone number".

Is there an update limit?

No. Update as much as you want from mobile and web!

Can I use emoticons on Watwet?

Yes! You can use emoticons on Watwet and it´s similar to the emoticons used in instant messaging.

I´m a bit worried about my privacy, I don´t want to show my information to other users, what can I do?

You can choose to hide the following information from everybody and also prevent it from being searchable: email, mobile, real name and birth year. You can choose to show/hide this information by going to the "Edit Profile" page.

I have a problem with a friend, what are my options?

You can "Cancel the relationship", "Stop the user from following you" or "Block a user".

What is "Cancel the relationship"?

If you cancel a relationship, the connection between you and the other user will be removed regardless of it being a friendship, or a following. The other user is not blocked and can choose to follow you again

What is "Stop the user from following you"?

If you are followed by another user the other user gets your updates. If you want to stop that, you can stop the user following you by choosing "stop follower". Nothing stops the other user to follow you again. To keep the user from following you in the future you have to block the user.

What is "Block a user"?

Blocking a user means removing any relationship between you and the user and preventing the user from following you in the future.

What is the difference between a friend and a follower?

A friendship occurs when two people follow each other. Following is one sided, meaning you are a follower of a user if you followed the user but he/she did not follow you yet.

How do I know who I'm following and who is following me?

Go to "My Friends" and you will be able to see your friends, who you´re following and who is following you.

Can I send someone a private message?

Yes, you can do that by using "Washwish". This way only that person will be able to read the message.

Who can I send a private message "Washwish" to?

You can only Washwish your friends, meaning you can send private messages to the people that you follow and they follow you in return.

How I can sand a private message via SMS?

If you want to send a personal message to a friend, send WW.WHISPER username your_message.

What does "Starred" mean?

It´s your favored messages that you write or receive on your wall from your contacts.

How do I star a message?

You can do that by clicking on the star at the end of the message.

Is my profile important?

Sure thing, by filling your profile your friends get to know you better. This will also help you meet new people that have something in common with you, such as location and interests.

How do I fill my profile?

Simply go to "Edit Profile" and start filling it up.

My Watwet page is boring, what can I do?

You can change the design of your Watwet page by going to "Themes" and choosing the design you want!

What is the Watwet Facebook application?

Watwet has created a Facebook application for its users in order to update their Watwet from Facebook. The application also allows Watwet users to view their Watwet feed on Facebook.

How do I add the Watwet Facebook application?

You can add the Watwet Facebook application by going to http://apps.facebook.com/watwets